Course Objectives:

• Understand the fundamentals of office administration and management.
• Develop effective communication and interpersonal skills for a professional environment.
• Learn techniques for organizing files, handling correspondence, and managing schedules.
• Gain proficiency in office software, including word processing, spreadsheets, and presentation tools.
• Enhance problem-solving and decision-making abilities in office settings.
• Learn time management and productivity strategies to optimize workflow.
• Understand business etiquette and customer service principles.